The #AIEye: Honeywell (NYSE: $HON) Selected by ADNOC for Predictive Maintenance, Nuance (Nasdaq: $NUAN) Recognized as Highest-Rated Vendor by Opus, Veritone (Nasdaq: $VERI) Launches #AI Ad Solutions Suite VeriAds
Global Call Center AI Market to Reach $2.896 Billion by 2024
Point Roberts WA, Vancouver BC – November 21, 2019 – Investorideas.com (www.investorideas.com), a global investor news source covering Artificial Intelligence (AI) brings you today’s edition of The AI Eye- watching stock news, deal tracker and advancements in artificial intelligence.
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Read this in full at https://www.investorideas.com/news/2019/artificial-intelligence/11211AIEye-HON-NUAN.asp
Today’s Column- The AI Eye- Watching stock news, deal tracker and advancements in artificial intelligence
Stocks discussed: (NYSE:HON) (NasdaqGS:NUAN) (NasdaqGS:VERI)
The Abu Dhabi National Oil Company (ADNOC) has selected the asset monitoring and predictive analytics solution from Honeywell International Inc. (NYSE:HON) to drive improved asset and machinery management across the former’s operations. His Excellency Dr. Sultan Ahmed Al Jaber, UAE Minister of State and Group chief executive officer of ADNOC, said:
"In an era where the oil and gas industry is being disrupted on multiple levels, it is important that we continue to drive innovation and seek new advanced technologies to further optimize performance and deliver sustainable returns. ADNOC's predictive maintenance project is significant in scale and in its application of AI technology, and marks an important technological milestone for the industry. Honeywell was selected as our valued technology partner to provide these state-of-the-art solutions after a highly competitive and rigorous process."
Nuance Communications, Inc. (NasdaqGS:NUAN) has been recognized as the highest-rated vendor in Opus Research’s Enterprise Intelligent Assistants (EIA) Decision Makers’ Guide for its “natural language processing, machine learning, AI and analytics, and customer management integration to power digital self-service”. Dan Miller, lead analyst, Opus Research, explained:
“There’s been a shift in how decision-makers think about EIAs. Launching multiple bots or proof-of-concept from a couple of dozen vendors is giving way to purpose-driven deployments of Conversational AI for specific, high-impact, and profitable use cases. Nuance scored highly with solutions and professional services that integrate with existing systems, processes, and workflows that keep humans in the loop and support biometrics-based authentication.”
Veritone, Inc. (NasdaqGS:VERI) announced the full commercial launch of the company’s VeriAds network – a suite of AI-enabled ad revenue solutions. Drew Hilles, Senior Vice President of Veritone, Inc. and head of VeriAds, commented:
“We are excited to introduce VeriAds’ innovative suite of revenue solutions to the media industry. These programs open up a new avenue for all media partners – from radio and TV broadcasters to podcasters and social influencers – to generate new, incremental advertising revenue in a straightforward way that minimizes operational impact and doesn’t infringe on their existing inventory. The VeriAds suite of solutions also creates new advertising channels for brands, who can now access new native ad and influencer advertising opportunities.”
Global Call Center AI Market to Reach $2.896 Billion by 2024
A report from Vynz Research finds that the global Call Center AI market will grow to $2.896 billion by 2024 with a compound annual growth rate (CAGR) of 23 percent in the forecast period. An excerpt from the report description outlines the drivers and restraints of the market:
“Global call center AI market has been driven by several key factors, predominantly increasing number of call centers, rising focus on customer satisfaction, increase in demand for value added customer support services in call centers, advancements in imaging technologies, and increasing adoption of AI solutions in various industries such as retail, BFSI, healthcare, and telecom for their call center related services.”
while,
“Unsupervised learning is hindering the growth of the call center AI market, globally.”
Sam Mowers, Investorideas.com
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